Terms & Conditions

After School Club: Our ASC is exclusively for the children that attend our partnership linked school(s). Operational hours may vary across different school site locations.

Core Hours: Operates from 3pm to 6pm (This may be subject to change written notifications would be emailed prior to any changes taking effect).

Eligible criteria: for our Wraparound ASC programme in partnership with LA Croydon council - the eligible criteria is applicable to recipients in receipt of Tax-Free Childcare and / or Universal Credit childcare. While this programme does not offer funded places, where parents are eligible, they should be able to receive support towards the cost of wraparound.

Tax-Free Childcare: Full details on eligibility can be found on GOV.UK. With Tax-Free Childcare, the government will pay £2 for every £8 paid into an account, which can be used against payment for ‘approved’ childcare provision. Eligible parents can receive up to £2,000 per year per child up to the age of 11, or £4,000 per year for a child up to the age of 16 if the child is disabled.

Universal Credit: Using the childcare element of Universal Credit, eligible parents may be able to claim back up to 85% of their childcare costs. The amounts parents can receive in childcare costs are a maximum of £951 per month for one child, or a maximum of £1630 per month for two or more children. 

Transferring days / dates: We do allow for days and/ or dates already booked and paid to be rolled over or swapped to another that is more convenient, to ensure you don't lose out. If you do not use any booked day(s)/date(s) it can be carried over or swapped to an alternative day(s) or date(s) as we operate a (No REFUND) Policy.

No Refund Policy: We operate a No Refund policy. Once the fee has been paid there are NO REFUNDS for days on which your child / children do not attend. You can however, swap/rollover days/dates to ensure yo u do not miss out.

Late collection After School Club and Extended Late Pick Up: Late collection starts from 6.00pm onwards and will be charged a Late collection fee from 6.00pm onwards. The fee will be charged at £5.00 for the first 5-minutes from 6pm to 6.05pm and £1 for every one minute running thereafter with no exceptions.

Late fees must be paid by 12.00pm the next working day, otherwise the membership/ account will be suspended until the account has been reconciled. A late payment fee notification will be added to your account and will show as a pending outstanding balance.

Reconcile outstanding balances: Failure to reconcile an outstanding balance on your account, will result in the account membership being withdrawn and access denied to attend the ASC provision. To reconcile an outstanding account balance swiftly, bank transfer to 4Every Child Ltd sort code 60-83-71 account number 54 67 83 07 - use the child(ren) name as the banking reference.

Third party gateway platform fees apply: This is a secure third party gateway platform. All payments processed via the system will be subject to an administrative surcharge to process the payment as the third party gateway platform provider. (However we include these fees as part of your Universal Credit rebate claim support when providing you with your statement of confirmation letter for your to submit to HMRC via your VC account login.

Lunches: We are a NUT FREE provision. (Our hot meals and snacks may contain dairy and gluten). We strongly recommend/ advise, if your child(ren) has any special dietary requirements to provide a packed lunch and snack bag, to ensure their food safety requirements are met. NB: We do not purchase gluten free or dairy free special dietary foods.

We ensure all our meals and snacks meet the DFE school food standard guidelines. We provide healthy snacks and fruit to last the duration of the ASC. No Fizzy drinks and food containing nuts are not permitted. We also recommend including a refillable water bottle, to ensure we can keep your children well hydrated.

Termination of membership: Your child(ren) membership may be terminated by the 4Every Child management team due to consistent extreme poor behaviour on the part of the child. Falling behind on payments or failure to comply with our terms and conditions. Please note that any verbal or physical abuse towards staff by you or any adult representing your child will lead to your child’s membership being terminated with immediate effect at any time and our NO REFUND policy will still apply.

Termination of membership by account holder: One month written notice must be given in order for your account closure request to be action. We will confirm your cancellation request in writing prior to the account being closed.

Safeguarding Child safety is our first priority at 4Every Child. If we suspect that your child(ren) are at risk of harm we are required to make a written record of our observations and any disclosures made by your child and may pass that information along with your full registration details on to the Local Authority Multi-Agency Safeguarding Hub who will decide on the next course of action. 

Zero tolerance verbal/ physical abuse policy: Any display of any violent behavioural physicality or verbal abuse towards any staff member will result in the child(ren) access to our services will be withdrawn and access denied with immediate effect.

Participation policy Children have the opportunity to participate and make decisions on a day-to-day basis, including, but not limited to: • Choosing freely what type of play to engage in • Choosing what snacks to eat, from the (available snake range) • Preparing snacks themselves (In the dedicated food prep area) and (Practical cookery sessions) • Using our resource library to select toys or activities that are not already set out • Using our suggestion box to request new resources, activities or other changes.

The 4EC family Code of Conduct  At 4Every Child, every child has a right to enjoy their time in our care, therefore we ask all staff, parents and children to agree to and to follow our Code of Conduct at all times.

• I Respect myself and all my friends at my club

• I am Responsible for my belongings, my behaviour and my actions

• I am Reliable, helpful and I represent happiness here at (4Every Child)